CandidShopper Privacy Policy

Effective as of: October 24, 2023

CandidShopper LLC and its affiliates ("CandidShopper", "we", "us" or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and disclose information, including personal information, in connection with your use of our website, platform, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Services, you signify your agreement with the terms of this Privacy Policy. If you do not agree with any term in this Privacy Policy, you should not access or use the Services.

1. Information We Collect

We collect information you provide directly to us, information generated through your use of the Services, and information from other sources like third party services and organizations. The types of information we collect depend on whether you are a shopper, client, or other visitor to our Services.

1.1 Information Provided Directly By You

Account Registration. When you register for an account, we collect your name, email address, physical address, phone number, tax identification number, and other information required to create your user profile.

Payment Information. If you provide payment information like a credit card number or bank account, it is collected and processed by third party payment processors. While we do not store sensitive financial information like credit card numbers directly, we do collect tax identification numbers and IRS W-9 forms from Shoppers. These are required for legal and tax purposes related to independent contractor payments. We take care to store this information securely and only share it with service providers as needed for processing contractor payments.

Profile Information. Depending on your account type, we may collect additional profile information like shopping preferences, availability, biography, and social media account handles. This helps match you to relevant assignments.

Communications. If you contact us directly by phone, email or otherwise, we collect information in those communications like your name, account details, and message content.

1.2 Information Generated Through Use of Services

Usage Information. We collect information about your use of the Services like pages visited, buttons clicked, features accessed, and browsing device information. This helps us provide and improve the Services.

Location Information. We may collect approximate location information from your device to provide location-based services. You can disable location sharing through your device settings.

Log Files. Our servers automatically log information like your IP address, browser type, operating system, referral URLs and device information. This is used to monitor and improve the Services.

Cookies. We use necessary cookies to provide our Service and optional cookies for performance monitoring and analytics. You can control cookie preferences through your browser settings.

1.3 Information From Other Sources

Third Party Services. We may obtain information about you from third party sources to supplement our records. This includes background check services and publicly available information.

1.4 Information Provided by Clients

If you interact with a Client through our Services, they may provide us information about you like order information, survey responses and reviews. This information is used to fulfill Client requests and assignments.

2. How We Use Information

We use your information for a variety of business purposes:

  • To provide and administer our Services.
  • To match shoppers with relevant assignments and clients.
  • To send shoppers product samples and fulfill Client requests.
  • To monitor and analyze usage trends and improve the Services.
  • To communicate with you about your account, assignments, our Services, promotions, and policy updates.
  • To process payments and provide support.
  • To comply with legal obligations and assertions of legal rights.
  • To prevent and address fraud, breach of policies or terms, and threats or harm.

3. How We Share Information

3.1 Vendors and Service Providers

We use third party vendors and service providers to help us provide the Services. This includes payment processors, hosts, analytics providers, marketing services, and other business and technology services. We only provide them information needed to perform their services and require them to protect your data.

3.2 Clients

If you are a shopper, we share your reports and other information generated in the course of completing assignments with the applicable clients. We require clients to use this data only for the purpose provided and not resell or share it further. Shopper contact information like name and address is not provided.

3.3 Advertising Partners

We share aggregated, anonymized usage data with select advertising partners like Google Ads. This does not include information that identifies you personally or as an individual user. You can opt out of personalized ads in your browser or device settings.

3.4 Business Transactions

If CandidShopper undergoes a merger, acquisition, bankruptcy or other transaction involving the transfer of some or all of our assets or operations, we may disclose or transfer your information as part of that process. You will be notified of any such event.

3.5 Legal Requirements

We may disclose your information if required to do so by law, regulation or other government authority, to comply with a subpoena or court order, or to protect legal rights and property.

4. Legal Basis For Data Processing

The main legal bases we rely on for processing your personal information are:

  • Your consent, which you can withdraw at any time.
  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Legitimate business interests like marketing, fraud prevention, and maintaining our records.

5. Your Data Rights

If you have certain rights under applicable law regarding your personal data, you can exercise those rights by contacting us using the information below. Specific rights may include:

  • Accessing, correcting or updating your data.
  • Deleting your data.
  • Restricting or objecting to certain processing.
  • Receiving an electronic copy of your data.

6. Data Retention

We retain your personal information for the period required to fulfil the purposes outlined in this policy unless a longer retention period is required by law. We will then dispose of it in a secure manner.

7. Data Storage and Security

We implement appropriate technical and organizational security measures like encryption and access controls to protect your data. While we work hard to protect your data, we cannot guarantee absolute security of internet transmissions or systems.

8. International Data Transfers

We are headquartered in the United States and have service providers in other countries. Your data may be transferred to the U.S. or other locations where data protection regulations may differ from your area. We only make these transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Services are not directed at children under 16. We do not knowingly collect personal information from children under 16 without consent from a parent or guardian. Contact us if you believe a child has provided us information without the proper consent.

10. Links To Third Party Services

The Services may contain links to third party websites and services. We are not responsible for the privacy practices of such third parties. You should review their privacy policies before providing them information.

11. Changes To This Policy

We may update this Privacy Policy to reflect changes in data practices or legal requirements. We will post an updated version and indicate the effective date. Continued use of our Services after an update signifies acceptance of the revised policy.

12. How To Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:

Privacy Officer
CandidShopper LLC
30 N Gould St STE R
Sheridan, WY 82801

13. Notice to Nevada Residents

CandidShopper does not currently sell your covered information as those terms are defined under applicable Nevada law. However, you may still submit an opt-out request and we will honor that request as required by Nevada law if CandidShopper were to ever engage in such a sale in the future. If you are a Nevada resident and would like to opt-out of future sales of your covered information, please submit your request to You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. CandidShopper will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.

14. California Privacy Rights / "Shine the Light" law

California’s “Shine the Light” law (Civil Code Section 1798.83, also known as S.B. 27) allows California residents to request from companies conducting business in California certain information relating to third parties to which the company has disclosed certain categories of personal information during the preceding year for the third parties’ direct marketing purposes. Alternatively, the law provides that a company may comply, as CandidShopper does, by disclosing in its privacy policy that it provides consumers choice (opt in or opt out) regarding sharing personal information with third parties for those third parties’ direct marking purposes, and information on how to exercise that choice. As stated in this Privacy Policy, CandidShopper provides you choice prior to sharing your personal information with third parties for their direct marketing purposes. If you do not opt-in or if you opt-out at the time we offer that choice, we do not share your information with that identified third party for its direct marketing purposes.

If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please write to us at CandidShopper LLC, 30 N Gould St STE R, Sheridan, WY 82801. You must put the statement “Your California Privacy Rights” in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.